


All this turned out to be disastrous for us until we could set up new outlook accounts. An IT expert I hired had the same problems with support, but he assured me that the was definitely running on the platform. Enter the the server address for the outgoing server and port. All approaches to telstra/Big pond support proved to be fruitless. Check Manually configure server settings. We have used that ever since until about 3.30 on 19th Sept 2017. I asked him it it would be possible to retain the old account and he obligingly set it up so somehow so that we could continue with old msn address. The Telstra tech who did the installation gave us a new email address like This would have been a inconvenience as all our docs etc were printed with the msn address. This became our main business email account. In the late 90s the MSN.au accounts were migrated into ON Australia/bigpond. In the mid 90s I set up and email account with MSN. I have the same problem, had a account for over 20 years.
